Monaro Arms is committed to protecting your personal information and providing you with a safe and secure shopping experience, whether in-store or online. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

Collection of Information

We collect personal information to provide you with the best possible service. This may include your name, email address, mailing address, phone number, and other details necessary for processing transactions, managing accounts, or responding to inquiries. This information is primarily gathered when you register on our website, place an order, or fill out forms either online or in-store. Payment details are fully encrypted and payment details will never be saved or stored online or in-store.

Use of Information

The information we collect is used to enhance your shopping experience with Monaro Arms. It enables us to process orders efficiently, provide customer support, and improve our products and services. Your personal information also allows us to send updates related to your orders and occasional notifications about our offerings, provided you have consented to receive them. Your details will never be sold, traded, or transferred to third parties without your explicit consent, except as required to fulfill the services you request.

Protection of Information

We take the security of your personal information seriously and implement robust measures to safeguard it. Sensitive information, including payment details, is processed through secure servers and encrypted technologies. For online transactions, we utilize industry-standard SSL certificates to ensure data is securely transmitted. Additionally, we work with trusted payment providers to handle sensitive financial information, adhering to their strict privacy standards as outlined in the Privacy Act 1988 and the Australian Privacy Principles.

Cookies and Website Data

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device to remember your preferences and track website activity. These files help us analyze site traffic and interactions, allowing us to improve our website and tailor it to your needs. You can modify your browser settings to disable cookies if you prefer; however, this may affect certain functionalities of our site.

Third-Party Disclosure

We may occasionally engage third-party service providers to assist with operations such as customer support, transaction processing, or freight shipping. These providers are given access only to the information necessary to perform their services and are bound by confidentiality agreements and privacy obligations to protect your data.

Our website may also include links to third-party websites. Please note that these external sites operate independently and have their own privacy policies. Monaro Arms is not responsible for the privacy practices or content of these websites, but we welcome feedback about your experiences with them.

Access to Your Information

You have the right to access and correct your personal information held by us, subject to legal exceptions. Requests for access must be submitted in writing and with a government recognised ID for security purposes. We may charge a fee to cover the costs associated with retrieving and providing this information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page, the version you are reading now is current. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your Consent

By using our website or engaging with Monaro Arms in-store, you consent to the collection and use of your information as outlined in this Privacy Policy.

If you have any questions or concerns about this policy or how we handle your personal information, please contact us at monaroarms@gmail.com.

Contact Information:

Email: monaroarms@gmail.com

Phone: (02) 6193 9305

Address: 6/105 Newcastle St, Fyshwick, ACT 2609

Website: www.monaroarms.com